A Business Communicator with a focus on Leadership
Listening in negotiations is a critical technique that allows for many benefits, such as learning about the other party and avoiding stalled negotiations. I have always tried to be a good listener in all types’ of conversations, but especially in business meetings. Acknowledging you are listening provides active signals that keep the conversation moving in a substantive direction. Through listening, I gain an appreciation for the other party’s motives. Also, by asking good questions will allow you to listen and...
To create an innovative company you need to create an entrepreneurial culture, one that embraces new technology into its company’s activities as well as products and services. In essence the company not only has to be able to adapt quickly to change, but most importantly be willing to withstand a certain amount of product setbacks on its way to being a success. The trick is to manage small, incremental innovations within the existing product line. The team members in your organization that will fulfill the essential...
Client management in its fundamental nature is an art and science, as the approach for managing a client should be proactive as well as structured. For clients to be serviced with the utmost attention, a sales service person needs to be able to apply a structured service model designed specifically to their client’s needs. This model could include monthly meetings, weekly reviews with metrics, or semi-monthly check in calls. The purpose of having structure in serving clients is having the proactive ability of eliminating...